Take away the guess work and TELL your clients who and when to visit
Warrant of Fitness or service reminders available either in the SAM format of A4, perforated for reprinting, or as individual postcards.
Useful tool for repeat business and can also serve as a safety or general service reminder to your customers
INDIVIDUAL REMINDERS (sizes vary)
Full-colour, Double Sided, Printed on 350gsm stock
- x300 $0.52 each – $155
- x600 $0.38 each – $225
- x1500 $0.26 each – $395
Tip No. 6: CREATE GOOD HABITS
Increase client spending! Habits are a lot easier to make than to break. If a client visits your workshop at least 2-3 times within 12 months, they’re a lot closer to becoming loyal, repeat customers (assuming you treat them right see Tip No. 4). Sometimes, it’s just a matter of getting them in on a regular basis, even if what you are offering is a free service.
ie. creating a ‘FREE, pre-winter check’ that takes a mechanic less than 5 minutes, not only builds that loyalty, it’s also an opportunity make sure their vehicle is safe (see tip No. 5) and to point out issues that may need resolving (adding additional work).
This one’s all about increasing your clients $ spend, without significantly increasing your work load.
It might sound a little cliched, but it can work very effectively. Creating combo’s that cover similar work processes, adds another chargeable job, and if you’ve offered it as a discounted combo, you’ve both added value to your work and created a happy client!
ie. a Special: Book in for a Lube at the same time as your WOF and get $5 off your Warrant of Fitness